Serving Metro Vancouver Since 1999
HVAC ServiceProfessional & Reliable
Serving Metro Vancouver Since 1999

Navien Service & Repair

Authorized Navien service for condensing tankless water heaters and combi boilers. Expert installation, repair, and maintenance throughout Metro Vancouver.

778-909-5731 - Book Service

Navien Systems We Service

Tankless Water Heaters
On-demand hot water systems
  • NPE series tankless units
  • NPN series premium models
  • Condensing technology
  • Recirculation systems
Combi Boilers
Heating and hot water combined
  • NCB series combi boilers
  • NHB series heat-only boilers
  • Dual stainless steel heat exchangers
  • Commercial models

Common Navien Service Issues

Error Code E003

Flame loss during operation, gas supply issues, venting problems, ignition system failures.

Error Code E012

Flame rod sensor failure, corroded flame rod, poor electrical connection to sensor.

Scale Buildup

Heat exchanger scaling in hard water areas, reduced hot water flow, temperature fluctuations.

Cold Water Sandwich

Temperature fluctuations during hot water delivery, improper recirculation setup.

Flow Sensor Issues

Unit not activating on demand, flow sensor clogged with debris, sensor failure.

Condensate Drain

Condensate neutralizer clogged, drain line frozen, condensate pump failures.

Navien Maintenance Requirements

Monthly Tasks
  • Check for error codes
  • Test hot water delivery
  • Inspect for leaks
  • Verify venting
Annual Service
  • Descale heat exchanger
  • Clean inlet filter
  • Check flame rod
  • Inspect burner assembly
  • Test safety devices
Hard Water Areas
  • More frequent descaling
  • Water softener recommended
  • Scale prevention treatment
  • Six-month service intervals

Expert Navien Service

Authorized Navien service technicians with specialized training on all tankless and combi boiler systems.

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